About Adserr Hospital & Healthcare PR Agency

We help healthcare providers become easier to find, easier to trust and easier to contact. In practical terms, our work covers:

• Hospital SEO and Google Business Profile management, so patients find you on Search and Maps
• Healthcare advertising on Google, Meta and offline media, tracked to real enquiries
• Healthcare PR, including media relations, launches and crisis communication
• Social media, websites and video, plus accurate doctor profiles and patient education through our doctor branding service
• Reputation management for patient reviews
• Medical tourism marketing for international patients, especially from the GCC

The full list is on our healthcare marketing services page, and each service page explains what is included and how we measure it.

Marketing a hospital is different from marketing a restaurant or a real-estate project. Patients are often anxious, unwell or making decisions for a family member. The information they need is clinical, and the claims a provider can make are limited by law and by professional ethics.

Focusing on one industry lets us build habits that a general agency has to relearn for every client:

• We write about medical services in plain language without overstating outcomes.
• We know which words and visuals tend to cause trouble in a healthcare advert, and we avoid them.
• We understand how departments, doctors and administration work together inside a hospital, and who needs to approve what.
• We keep patient stories and identifiable patient details out of promotion, and handle patient data with the care the law requires.

Our office sits opposite Aster Medcity, in a part of Kochi where several hospitals and many clinics are within a short drive. Amrita Hospital is in Edappally, Renai Medicity in Palarivattom, Lisie Hospital in Kaloor and VPS Lakeshore near Vyttila. Being here means we can meet hospital teams in person, film doctors on site and see how patients in central Kerala move between providers. You can read more about the areas around Aster Medcity and Cheranalloor that we know best.

Healthcare marketing in India sits under several rules, including the Drugs and Magic Remedies (Objectionable Advertisements) Act 1954, the NMC's Guidelines on Ethical Advertising and Public Communication (6 October 2026) for hospitals and doctors, the Consumer Protection Act, the ASCI code, the DPDP Act 2023, and specific laws for IVF (the ART Regulation Act 2021 and the PCPNDT Act) and for ayurveda advertising.

Our process includes a compliance check before anything is published. We are a marketing agency, not a law firm, so where a question needs a legal opinion we say so and suggest you consult your legal adviser. Our approach is to stay well inside the line rather than test it.

We create content in Malayalam, English and Arabic. Malayalam is usually the right choice for local patient communication in Kerala. English suits corporate, specialist and national audiences. Arabic supports medical-tourism campaigns aimed at patients and families in the Gulf.

Every engagement starts with a free hospital Google visibility audit, followed by a plan with clear goals, channels and a monthly reporting routine. Hospitals approve all content that speaks for them or their doctors. Reports focus on what matters to a healthcare business: calls, WhatsApp enquiries, appointment requests and rankings. Our pricing page explains the engagement models we offer.

• Promise guaranteed rankings, patient numbers or cures
• Publish fake reviews or pay for reviews
• Use patient testimonials, before-and-after images or identifiable patient details in promotion, even with consent
• Make "best", "No.1" or similar claims unless they are objectively verifiable, as the NMC's October 2026 guidelines require (clause 8.1(ix))

Is Adserr a PR agency or a digital marketing agency?

Both. Adserr handles healthcare public relations, such as media relations and crisis communication, alongside digital work like SEO, Maps, advertising, social media and websites. Many hospitals benefit from having both run by one team with one message.

Where is the Adserr office?

Our office is in front of Aster Medcity, South Chittoor, Kochi, Keralam 682027. You can find directions and contact details on our contact page.

Do you work with individual doctors as well as hospitals?

Only within narrow limits. The NMC's October 2026 advertising guidelines say a doctor should not engage a third party for marketing medical services (clause 8.1(ii)), so we usually work for the hospital or clinic on its doctor profiles and patient education. If a doctor commissions work personally after taking legal advice, we limit it to correcting inaccurate information and patient education.

Do you work with clients outside Kerala?

Our focus is Kerala, and especially Kochi and Ernakulam. We also run international patient campaigns for Kerala hospitals targeting the GCC. Providers elsewhere in India are welcome to contact us to see if we are a good fit.

How do I start working with Adserr?

Ask for a free hospital Google visibility audit by phone, WhatsApp or email. We review your current visibility, share what we found and suggest next steps. There is no obligation to continue.